Travel Service Terms

Travel Service Terms

Company: SkyTrip LLC

Effective Date: January 01, 2025

These terms apply to all travel packages, hotel bookings, transfers, and travel-related services provided through SkyTrip LLC.

1. Scope of services

• SkyTrip LLC provides comprehensive travel services including flights, hotels, transfers, travel insurance, and visa assistance.
• Users may book travel packages and receive travel advisory services.
• SkyTrip LLC acts as an intermediary; final services are delivered by third-party providers (airlines, hotels, etc.).

2. Booking and confirmation

• A travel booking becomes valid only after successful payment and confirmation from the service provider.
• Booking confirmation and full details will be sent by email.
• Some travel packages may require a pre-confirmation period of 24–72 hours.
• If a provider has insufficient availability, SkyTrip LLC will offer an alternative or issue a full refund.

3. Hotel services

• Check-in and check-out times are governed by the hotel's own policies.
• Room category, location, and floor preferences are accommodated where possible — these are requests, not guarantees.
• Additional guests may incur extra charges as set by the hotel.
• Early cancellation of hotel rooms is subject to the hotel's cancellation policy.

4. Transfer services

• Airport-to-hotel transfer booking is available through the platform.
• The driver will be waiting at the arrivals area with a sign displaying your name.
• SkyTrip LLC will provide support if a transfer is missed due to flight delays but does not assume liability.
• Cancellations made more than 24 hours before travel are eligible for a refund.

5. Travel insurance

• SkyTrip LLC may offer travel insurance options; terms are governed by the insurer's policy.
• Coverage includes: trip cancellation, medical expenses, lost baggage, and more.
• Insurance claims must be filed directly with the relevant insurance company.
• Users who do not purchase insurance bear full responsibility for any resulting losses.

6. Visa assistance

• SkyTrip LLC may provide visa guidance and document support.
• Visa approval is at the sole discretion of the relevant embassy or consulate.
• SkyTrip LLC accepts no liability for losses or booking cancellations resulting from visa rejection.
• We recommend applying for a visa 4–8 weeks before your travel date.

7. Cancellations and refunds

• Cancellation conditions for travel packages are specified in the booking confirmation.
• Refund percentages vary based on how far in advance the cancellation is made:

• Cancellations caused by SkyTrip LLC's own fault will result in a full refund.

8. Traveler obligations

• Travelers are responsible for verifying passport validity (most countries require at least 6 months validity beyond the travel date).
• Travelers must independently fulfil any health and vaccination requirements of the destination country.
• Travelers must strictly adhere to the schedule of the travel itinerary.